Import shipments
Connect shipment sources or upload tracking history without rebuilding a spreadsheet every week.
Built for shipment operations teams
Find late shipments. Prepare claims. Recover refunds.
PostalRefunds helps businesses identify eligible postal service failures, assemble claim details, and track recovery work without manually checking every tracking number.
Late delivery recoveryClaim packet workflowCarrier expansion ready
Potential recovery$2,840
Late shipments37
Claims ready14
Canada PostXpresspost
ReadyDelivered 2 days late
Canada PostExpedited Parcel
ReviewNo delivery scan
Canada PostPriority
CheckGuarantee changed
Product direction
Operational refund recovery, not another shipping dashboard.
The first version focuses on Canada Post delivery guarantees and lost shipment follow-up. The data model is being designed around carriers, integrations, recovery cases, and tenant accounts so we can add other postal and parcel workflows later.
Workflow
From tracking numbers to claim-ready cases.
Monitor delivery promises
Check carrier tracking in paced batches, flag late deliveries, and separate possible lost shipments.
Prepare claim packets
Collect the tracking number, dates, postage, recipient details, and staff notes in one operational queue.
Supported first
Canada Post recovery workflows are the first carrier lane.
The MVP starts with Canada Post tracking, guaranteed date comparison, possible lost shipment review, and claim-packet preparation. The platform language stays broad so future carrier workflows can join without a rebrand.
Canada Post first
ShipStation-ready import model
Future carrier adapter layer
Admin and customer dashboards
Early access
Free while the recovery workflow is being built.
Early users help shape carrier support, imports, claim tracking, and reporting. Billing will be added through Stripe once the MVP workflow is ready for real accounts.